Translate Data Into Insights.
The Detroit Connect® suite of connected vehicle services is your trusted source for information about your vehicle’s performance. With access to your vehicle’s information right at your fingertips, making the right decisions for your business has never been easier.
Detroit Connect Virtual Technician®
Virtual Technician is the integrated remote diagnostic system for Freightliner trucks equipped with Detroit® engines. With Virtual Technician, fleets and owner-operators know within minutes when their engine or after treatment system experiences a fault event, the severity of the fault and when, where and how to best fix the issue causing the fault. Severe fault events are further analyzed by Detroit Customer Support Center (CSC) experts. Complete fault event details are viewable via the Detroit Connect portal.
Virtual Technician helps fleets make informed business decisions so that they only service their vehicles when needed – spending less time in the shop, reducing diagnostic time and increasing vehicle uptime.
Detroit Connect Remote Updates
Remote Updates uses secure, over-the-air programming capabilities and a cellular connection to give fleets the ability to make engine parameter updates and to receive Detroit-initiated engine and other powertrain electronic controller updates. Remote Updates improves customers’ uptime by reducing the need to stop and physically connect the vehicle at a service center in order to make engine performance-enhancing parameter updates, allowing for updates to one or a hundred trucks from a single location and all at the same time. Remote Updates is available exclusively on the newly-designed Detroit Connect platform included with the new Freightliner Cascadia.
Detroit Connect Analytics
Detroit Connect Analytics provide users with on-demand, automated analysis and reports with key insights developed by DTNA and Detroit experts. Analytics uses that expertise to quickly identify behaviors, trends, root causes and key insights on fuel consumption and safety performance data across the fleet. This allows fleets to spend less time crunching data and more time optimizing vehicle performance.
Detroit Connect Direct
Detroit Connect Direct provides fleets with direct access to critical information such as vehicle location, fault codes and diagnostics, fuel performance, safety data and driver behavior. With Detroit Connect Direct, customers can select which data sets they want, how much and how frequently they would like that data made available, so it can be imported into their backend systems. Detroit Connect Direct is delivered through the proprietary Detroit Connect platform exclusive to the new Freightliner Cascadia.
Detroit Connect Wireless In-cab Device Connection
The proprietary Detroit Connect platform, exclusive to the Cascadia, will link wirelessly with an in-cab device via Bluetooth, which allows hours of service (HOS) data to be delivered to Detroit Connect authorized Electronic Logging Device (ELD) apps. This provides the necessary information required from the vehicle to meet the federal ELD regulations without the need for any additional pieces of hardware.